Refunds & Returns Policy – Sterling Silver Necklace

Overview

Our refund and returns policy for the Sterling Silver Necklace lasts 30 days. If 30 days have passed since your purchase, we regret that we cannot offer you a full refund or exchange.

To be eligible for a return, your Sterling Silver Necklace must be unused, in the same condition as when you received it, and in the original packaging.

Return Process

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Returns should be sent to:
.

Partial Refunds

In some cases, only partial refunds may be granted (if applicable):

• Items not in their original condition or damaged due to reasons not caused by our error.
• Items returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will notify you via email whether your refund is approved or rejected. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet:

• Recheck your bank account.
• Contact your credit card company, as it may take some time before the refund is officially posted.
• Contact your bank, as there may be processing time before the refund is posted.

If you’ve followed these steps and still haven’t received your refund, please contact us at .

Exchanges

We only replace items if they are defective or damaged. If you need to exchange your Sterling Silver Necklace for the same product, send us an email at and mail your item to:
.

Shipping Returns

To return your Sterling Silver Necklace, mail it to:
.

Please note:

• You are responsible for paying for your shipping costs for returning the item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it takes for your exchanged product to reach you may vary. For returning higher-value items, you may want to use a trackable shipping service or purchase shipping insurance. We cannot guarantee that we will receive your returned item.

Need Help?

If you have any questions regarding returns or refunds for the Sterling Silver Necklace, please contact us at .

This policy is specific to our Sterling Silver Necklace and ensures that every return or exchange process is clear and straightforward. Let us know if you have any concerns!